You are a desktop administrator for your company. A company user reports that he is unable to use his Bluetooth-enabled mobile phone with his Bluetooth-enabled Windows XP Professional computer. He is trying to play audio from the phone through the speakers on his computer. You verify that other Bluetooth devices work properly with the user’s computer. You test the speakers to make sure they are in working order. You also verify that the mobile phone can send output to a computer. You then discover that the phone cannot detect the computer.You need to ensure that the user can use the phone with his computer.
What should you do？（）