You are the network administrator for . In particular you administer a Windows 2003 server named TestKing4. TestKing4 stops responding several times. Each time, the following error message is displayed:

You suspect that a hardware component is causing the problem, and you contact the vendor. The vendor requires debugging information.
You need to configure TestKing4 to generate a file that contains relevant information for the vendor.
What should you do?（）

You are the network administrator for . You are the administrator of a Windows Server 2003 computer named TestKing8.
You log on to TestKing8 and attempt to access the network. You discover that the server is not communicationg on the network. You discover that a service pack and an updated network adapter driver were installed on TestKing8 the previous night.
A complete backup, including the System State data, was performed before the service pack and the driver were installed.
You need to restore network communications.
What should you do first?（）