You install an updated device for the Zip drive on your Windows 2000 Professional computer. You restart the computer. 
During the startup process, the computer stops responding.  
You then restart the computer in safe mode. During the startup process, the computer stops responding again. You suspect the new device driver is causing the problem. You want to resolve the problem so that the computer starts successfully.  
What should you do?（）

Your Windows 2000 Professional computer has a single Pentium II 400-Mhz processor, 64 MB of RAM,and E-IDE hard disk. You use your computer to design graphics ads for web sites and newspapers. When you are working on multiple ads simultaneously, you notice that your computer responds very slowly. You are also experiencing long delays when loading color palettes and importing graphics. You use system monitor to view your system performance as shown in the exhibit.

You want to improve the performance of your computer based on the performance results. What should you do?()