單項(xiàng)選擇題

An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again.
Which of the following is the NEXT step that the administrator should take？（）

A. Implement preventative measures.
B. Close the issue.
C. Document the outcome.
D. Question other users to make sure they are not having the same issue.

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單項(xiàng)選擇題

An environment has a DC server and an Exchange server. The administrator needs to install a patch and restart both servers while minimizing downtime. Which of the following is the BEST way to restart the servers?（）

A. Restart both servers at the same time so the servers are down at the same time.
B. DC server first, then the Exchange server second.
C. The order in which the servers are restarted does not matter.
D. Exchange server first, then the DC server second.

單項(xiàng)選擇題

An administrator receives a call from a user who is unable to receive email. After checking the workstation and email settings the administrator is still not able to determine the problem.
Which of thefollowing is the NEXT step that the administrator should take？（）

A. Create an action plan.
B. Escalate the issue.
C. Reboot the mail server.
D. Document the solution.

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An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again. Which of the following is the NEXT step that the administrator should take？（）

你可能感興趣的試題

An environment has a DC server and an Exchange server. The administrator needs to install a patch and restart both servers while minimizing downtime. Which of the following is the BEST way to restart the servers?（）

An administrator receives a call from a user who is unable to receive email. After checking the workstation and email settings the administrator is still not able to determine the problem. Which of thefollowing is the NEXT step that the administrator should take？ （）

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An administrator receives a call from a user who is unable to receive email. After troubleshooting the administrator is able to resolve the issue and verify that user is able to access email again.
Which of the following is the NEXT step that the administrator should take？（）

An administrator receives a call from a user who is unable to receive email. After checking the workstation and email settings the administrator is still not able to determine the problem.
Which of thefollowing is the NEXT step that the administrator should take？（）