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單項選擇題

After visiting the Windows Update website on a Windows 2000 computer and installing all updates, a user reports that they are unable to select any resolution above 640X480 with sixteen colors.
Which of the following procedures should the technician complete FIRST?（）

A. Increase the amount of shared video memory in the BIOS settings.
B. Reinstall device drivers for the video card from the manufacturer’s website.
C. Set Hardware Acceleration for the video card to full in the advanced area of Display Settings.
D. Uninstall the Windows Service Pack that had been installed most recently.

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